I wrote this guest post for the website menwithpens.ca.
If you’ve never been annoyed with your clients, then either you don’t have any yet or you possess a degree of luck that could win you the lottery a thousand times over.
Having disagreements with clients can be a little unnerving, but the situation is commonplace in business. Over the years, I’ve found there is a right and wrong way to be annoyed with clients – and if handled the right way, disagreements help forge a stronger, better relationship with your clients.
There are two key elements to handling disagreements successfully: moderation and tact – and there are two reasons why this is so.